If your payment fails, please ensure that you are providing all correct information on the payment gateway i.e. name, account details,
password etc. Also, ensure that your Internet connection is not disrupted while payment is in progress.

~ Browse through the wide catalog of products on our website and select the one(s) you like

~ Select the size you require and press ‘Buy Now’

~ Go to your shopping bag after you've added all the products you desire and press 'checkout'

~ Fill up all the shipping details and press 'Continue'

~ Enter your billing address(if same, tick the checkbox), choose the
payment method and provide special instructions, if any in the 'order
comments' box(Don't forget to mention your Instagram Handle) and press
'Continue

~ You will now receive an order confirmation via email

~ You can check the status of your order under 'Orders' section on 'My Account' page.

Please check your bank account to ensure that the money has been deducted.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can contact us for the same. We ensure that your money is safe.

Your order may or may not be liable to custom duty, depending upon your country. If applicable, the customer is liable to pay the amount.

1. Click on the person icon on the top right part of the header and login

2. There in 'order history', you can check your order details

Link to our edit/cancel order page.

Please note that once placed, all orders can't be cancelled/edited while in transit or in production.

If production is yet to be started then it can be cancelled/edited.

However, if production has begun then it can't be cancelled/edited.

Please note that custom orders can't be cancelled.

Still, you can apply to edit/cancel your order by filling out the form by clicking on the button 'edit/cancel order' in the footer and we will do everything in our power to fulfil your request, if possible.

i. If any product received by you has any issue/defect or sizing problem, then you can raise a return request and your money will be refunded, if applicable. To file a return, you need to ship the product at our warehouse(address "C-269 Prashant Vihar, Sector -14, Delhi-110085, India) at your own expense. To keep the returning cost low, we suggest you return the items using a standard postal service.

ii. We accept return requests raised within 20 days of the order delivery. I.e, your return request must be initiated within 20 days of receiving your order.

iii. All returned products must be unused, unwashed with all original tags and packaging intact.

iv. Refund of shipping charges is not applicable.

v. To initiate a return click here or go to Footer > Returns

vi. After we receive the returned product, a quality check will be conducted and your return would be finalized.

vii. Return on accessories is not applicable.

viii. Returns are not applicable on sale/discounted items.

The below terms and conditions are applicable whenever any product is
on discount or during a sale. This applies to any/all offers like flat
20% off, or flat $100 off, etc. The conditions are as follows -

1. Exchange is applicable only once.

2. Any product purchased at discounted price cannot be
returned.

3. Clubbing of any other offers not valid

Note: Devoted owns the right to end such sale at any given point of time without giving any prior notice to the customers.

After we receive your returned product, a quality check is done. Then after being approved for return, it usually takes 2-10 days for the money to be refunded back to the original mode of payment. If you still don't receive the refund then please contact us and we will share proof of transfer which you can then use to escalate the issue at your bank.

If you've cancelled an order and your order hasn't been shipped out of our warehouse, then it'll take about 2-10 days for the money to be refunded back to the original mode of payment.

Express Shipping
Orders below $100 = $29
Orders over $100 = Free

Priority shipping
$39

Yes! It's totally safe to shop and make payments online on our website, we use highly secure payment gateways to ensure that your money and account details are totally secure.

Yes, send us your requirements by filling the form on the contact us page.